Privacy policy
Last updated: 27 September 2026
Who we are
This website is operated by Vic Pro Build Pty Ltd (ABN 70 680 788 167), Wollert VIC 3750. In this policy, "we", "us" and "our" means Vic Pro Build. If you have any questions, email info@vicprobuild.com.au or call 0450 551 655.
What we collect
We only collect the information you choose to give us, for example when you fill in a form on this website, call us, email us or message us on WhatsApp. This may include:
- your name, phone number and email address
- your company name (for trade supply enquiries)
- your suburb or project location
- details about your project, budget and timeframe
How we use it
We use your information to reply to your enquiry, prepare quotes, arrange site visits and carry out the work you ask us to do. We don't sell, rent or trade your personal information, and we don't add you to marketing lists.
Who we share it with
We only share your information when it's needed to provide our services — for example with the tradespeople working on your project — or when we're required to by law. Our email is hosted by our website provider, so enquiries sent through this website are stored in our business mailbox.
Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Enquiries are sent from this website over a secure (HTTPS) connection.
Cookies and third-party services
This website doesn't use advertising or tracking cookies. Some pages load fonts from Google Fonts, a map from Google Maps and a small script from jsDelivr; these providers may receive technical information such as your IP address under their own privacy policies.
Access and correction
You can ask to see or correct the personal information we hold about you, or ask us to delete it, by contacting us using the details above.
Complaints
If you're concerned about how we've handled your information, please contact us first so we can put it right. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.